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*Update #8* Town of Rye, Rye Water District Update Community on Boil Water Order

RYE — Town Administrator Matthew Scruton and Superintendent Arik Jones share the following update on efforts by the Town and Rye Water District to eliminate E.coli bacteria contamination from the District’s water supply.

The Water District has conducted daily water sampling at four sites. In tests taken on Monday, Oct. 17:

  • The Grove Road test site was negative for both E.coli and coliform bacteria.
  • The Layfette Road test site was negative for both E.coli and coliform bacteria.
  • The Washington Road site tested negative for both E.coli and coliform bacteria.
  • The West Road test site was negative for E.coli and positive for coliform bacteria.

Though some samples show coliform bacteria counts above acceptable levels, those counts are trending downward. The Water District is taking numerous steps to continue this trend and identify the source of the contamination.

The Water District began a system-wide chlorination on Oct. 20, which is standard flushing practice during October.

  • As of Thursday, Oct. 20, the district has completed 75 to 80 percent of the chlorination.
  • Chlorination of the distribution system will continue through Friday, Oct. 21 and is expected to finish by Saturday, Oct. 22.

Rye Water District will resume test sampling once chlorination concludes. The District is working diligently to get all hydrants opened and flushed as soon as possible, and District officials hope to be able to lift the boil order by Saturday, Oct. 29.

Residents are reminded that bottled water is available for those who are in need due to the boil order. Distribution began Oct. 20 from 3-7 p.m. at the fire station and will continue each day through Monday, Oct. 24 from 3-7 p.m.

The Town continues to ensure that all Rye Water District customers have access to bottled water and is actively reaching out to community groups to see if there may be residents who may require delivery of bottled water. Residents in the Rye Water District that are unable to drive out to the distribution location but still need bottled water may contact the Rye Fire Department at 603-964-6411 to arrange delivery.

The order was issued on Oct. 12, when higher-than-acceptable levels of E.coli bacteria were discovered during routine water test samples. Upon identifying the positive samples, officials immediately engaged the state Department of Environmental Services, issued a boil water order, and began public notification.

The boil order remains in effect for all residents within the Rye Water District and will continue until further notice. All water used for cooking, drinking, brushing teeth, washing dishes or food preparation should be boiled for at least two minutes before use. Use of bottled water is highly encouraged. The town is making bottled water available at the Rye fire station for residents and business owners.

At the direction of the Select Board, the Town’s leadership team – Town Administrator Scruton, Finance Director/Assistant Town Administrator Rebecca Bergeron, Health Officer Dr. Gail Snow, Police Chief Kevin Walsh, Fire Chief Mark Cotreau, and Public Works Director Jason Rucker – and Superintendent Jones meet daily to receive updates and discuss strategy. Team members remain in constant communication and will meet daily until the order is lifted. 

Residents will be notified when the boil order ends. District residents may register for email and/or text alerts by visiting ryewaterdistrict.com and clicking “Sign Up for Alerts.”

About E.coli

E.coli is a sub-group of the fecal coliform bacteria group. There are many strains of E.coli. Most are harmless, but some strains can cause illness.

Symptoms of E.coli sickness can include diarrhea, cramps, nausea, headaches, or other symptoms. These symptoms may pose a greater health risk for infants, young children, the elderly, and people with severely compromised immune systems. These symptoms, however, may also come from other diseases. Residents with these symptoms, are asked to contact their healthcare provider.

Ice, beverages, formula, or uncooked foods that were prepared with District water before Oct. 11 should be discarded.

Pets should be given bottled water or boiled water that has cooled. Water from any appliance connected to your water line, such as ice and water from a refrigerator, should not be used for pets while under a boil order. Fish or other aquatic pets should not be exposed to water containing elevated bacteria levels, and appropriately boiled or bottled water should be used instead.

Further tips and information about E.coli may be found here.

About the Rye Water District

The Rye Water District is a private non-profit municipality, and one of three Districts serving the Town of Rye. The Rye Water District provides public water service to the majority of Rye residents.

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